TERMS OF USE

Please read these Terms of Use carefully before enrolling in, purchasing, or using any of our Programs, Products and Services. 

Additionally, please review the terms of our Privacy Policy for how your information is stored and shared. 

Use & Consent 

Our coaching, consulting and/or education Programs, Products, and Services (the “Programs, Products, and Services”) are owned and operated by Sharlene Styles International Inc. an International corporation (“Company”, “we”, or “us”). The term “you” refers to the enroller, purchaser and/or user of the Programs, Products, and Services, whether as a registered user or a guest.

These Terms of Use for our Programs, Products, and Services (“Terms of Use”) state how you may use our Programs, Products and Services, including the Art of Living From The Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse Program, Metabolic Balance. We reserve the right to change these Terms of Use from time to time.

By enrolling in, purchasing and/or using any of our Programs, Products and Services, including The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan you are agreeing to the Terms of Use as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with these Terms of Use, please do not use our Programs, Products and Services.

These Terms of Use require the use of arbitration on an individual basis to resolve disputes, rather than jury trials, and limit the remedies available to you in the event of a dispute. You fully understand and agree that by enrolling in, purchasing and/or using any of our Programs, Products, Services and Program Materials, including The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan that you are waiving certain legal rights and you are voluntarily agreeing to do so.

By enrolling in, purchasing or using any of our Programs, Products or Services, including the The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan you also agree to abide by our Privacy Policy, and any other terms and conditions that may apply, whether or not you have read them, and you are required to act in accordance with them. Enrolling in, purchasing or using our Programs, Products, Services, including the The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan in any manner constitutes use of the Program, Products, Services, and your agreement to be bound by these Terms of Use.

Rules of Engagement

We believe that “showing up” is a key element to achieving the success you desire. We promise to “show up” for our work together and we expect you to do the same.

We ask that you are respectful of our time, and we will do the same for you. This means being responsive to emails and coming to all sessions on time or giving advance notice of cancellation. It also means being prepared for all sessions and complying with all homework given so we can make the highest and best use of our time and create a magical experience together. If you fail to complete the assignments in the time allotted, we reserve the right to suspend further coaching sessions/calls until you complete the assignments. Any suspended or cancelled coaching sessions are not refundable.

You must use the Programs, Products, Services or Program Materials for lawful purposes only. You are agreeing that you will not use our Programs, Products, Services or Program Materials in any way that causes or is likely to cause the Programs, Products, Services or Program Materials of The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan, or access to them either to be interrupted, damaged or impaired in any way. You understand that you are solely responsible for all electronic communications and content sent from your computer to the Website and its Content and to us.

Investment

By enrolling in, purchasing or using the The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan, you are formalizing your decision and commitment to personal transformation and upleveling your results in life and business. By enrolling in, purchasing or using the The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan, you agree to invest in yourself and invest in our Programs, Products, and Services by paying the fees set forth in your client services agreement.

You affirm that you have independently evaluated your ability to pay the Fee, and/or had the opportunity to evaluate your ability to pay the Fee with your independent consultants, and in light of your financial position and circumstances, you verify you are able to pay the Fee and will not be unduly burdened by payment of the Fee.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf. You agree to use our Programs, Products, Services, and Program Materials of The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan for legitimate, non-commercial purposes only and not for speculative, false, fraudulent, or illegal purposes.

No Refunds

Your satisfaction with our Program, Product or Service is important to us. Yet, because of the extensive time, effort, preparation and care that goes into creating and/or providing our Programs, Products, Services and Program Materials of The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan, and our commitment to hold you in integrity with your commitments, we have a no refund policy.

YOU ARE RESPONSIBLE FOR THE FULL FEE REGARDLESS OF WHETHER YOU COMPLETE THE PROGRAM AND NO REFUNDS WILL BE PROVIDED. 

Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our Programs, Products, and Services, and no refunds will be provided to you at any time. If you voluntarily decide to withdraw from our Programs, Products or Services at any time or for any reason whatsoever, you still will remain fully responsible for the full cost of the Programs, Products and/or Services. By enrolling in, purchasing and/or using any of our Programs, Products, Services or Program Materials of The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan you understand and agree that all sales are final and no refunds will be provided.

Payment Terms and Credit Card Authorization 

In the event any payment due and owing is late, your participation in our Programs, Products and Services, including the The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan, will be suspended until payment is made. We charge a 2% (two percent) late penalty on all balances due that are not paid within five (5) days. We reserve the right to immediately and permanently cease your access to all Programs, Products, and Services if your account is beyond five (5) days overdue.

If paying by debit card or credit card, you give us permission to automatically charge your credit or debit card as payment for your Program, Product or Service without any additional authorization, for which you will receive an electronic receipt.  Should you be provided with an invoice instead, you are required to manually pay it by the date due on the invoice or your Program, Product or Service will be put on hold until payment is made.

Termination

This Agreement will end either (1) automatically upon completion of the Programs, Products, and Services, (2) automatically upon written notice by us if you fail to make timely payment(s) under this Agreement or (3) immediately if we give you written notice for good cause, which, in addition to a material default by you, includes if you do not complete your assignments or other responsibilities as described above and discussed with you.

Upon termination by either of us, we reserve the right to immediately refuse or terminate your access to any aspect of our Programs, Products, Services and/or our Program Materials of  The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan including but not limited to our Website, private forums, e-mail communications, Facebook groups, live webinars or conference calls via Zoom, or any other method of communications related to our Programs, Products, Services or Program Materials at any time without notice and in our sole discretion.

If you become legally incapacitated or die, this Agreement will automatically terminate. In the event of incapacity, you agree to provide written verification that you are physically or mentally unable to complete the program from a qualified medical or mental health provider. Notwithstanding anything herein to the contrary, you or your estate will not be obligated to continue making payments under this Agreement beyond what has already been paid up to the date of termination. No refunds will be issued for funds received prior to the date of termination.

Confidentiality

We value your trust and respect your right to privacy and confidentiality. Please review our full Privacy Policy for how we handle all of your personal data and information as well as your rights around such information.

When you enroll in, purchase and use our Program, Products and Services, we may seek and collect personal data and information, including your name, address, telephone number, email address and/or credit card information, demographic information, or other personally identifiable information, (“Confidential Information”).

“Confidential Information” does not include information that (1) is or becomes available to the general public, (2) is already known to us before you disclose it, or (3) that we rightfully receive from a third party.

By providing such Confidential Information to us, you grant us permission to use and store such Confidential Information in accordance with our Privacy Policy.  We, in turn, will use our best efforts to keep your Confidential Information safe, secure and confidential. When you submit Confidential Information via our Programs, Products, or Services, we take measures to protect the security of your Confidential Information both online and offline.

However, due to the nature of the Internet, we cannot completely ensure or warrant the security of your Confidential Information or of any other data or information transmitted to us or through our Program, Products and Services; therefore, submitting Confidential Information, data or other information is done at your own risk.  We have reasonable security measures in place to prevent the loss, misuse, and alteration of the information that is obtained from you, but we make no assurances about our ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.

When you participate in one of our group Programs, Products and Services, you agree to treat any information you learn about other group members as Confidential Information and you will not disclose any such information to third parties without the prior written consent of the disclosing party.

By enrolling in, purchasing or using any of our Programs, Products or Services, you authorize us to provide your name, mailing address, and credit card information to third parties for purposes of credit card authorization.

Facebook Groups

Our Programs, Products and Services may come with access to a private Facebook Group. These Terms of Use apply to the Facebook Group. Further, you understand that Facebook is a public platform, and therefore, we cannot guarantee your privacy for what you voluntarily share in the group, as other people will also see what you post.

Media Release

By participating in our Programs, Products and Services, and using our Program Materials, including our Facebook community, you consent to photographs, videos, and/or audio recordings that may be made that may contain your image, your voice and/or your likeness. Please note that these postings and recordings may or will be shared with potential clients or other clients who have purchased our Programs, Products and Services.

Intellectual Property

The content in our Programs, Products and Services and all Program Materials of The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan that we provide to you, whether or not they are eligible for copyright or other intellectual property right protection, are for your use only and you are not authorized to share, copy, reprint, distribute, trade, sell, republish or otherwise exploit the Program Materials without our prior written consent. All of our intellectual property, including all content and Program Materials of The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan, trade secrets and proprietary processes and procedures, are our sole property (the “Materials”).  Our Programs, Products and Services and the Program Materials of The Art of Living From the Inside Out Program, 14 Day Energy Boost, Healthy Hormone Program, Complete Cleanse and Metabolic Balance Plan have been created, developed or obtained by us through the investment of significant time, effort and expense, and this information is a valuable, special and unique asset of ours which needs to be protected from improper and/or unauthorized use.

If you purchase or access any of our Program Materials through our Programs, Products or Services, you will be considered our Licensee. For the avoidance of doubt, all content obtained through us is our property, and you are granted a revocable, non-transferable license for personal, non-commercial use only, limited to you only. This means that you may not use our Programs, Products or Services or the Program Materials in a manner that constitutes an infringement of our rights or in a manner that has not been authorized by us.

You are being granted a limited license to use our Program, Products and Services, and Program Materials with permission and restrictions. This means that when you purchase a Program, Product or Service from our Website or otherwise, you are purchasing the limited right to use the Program Materials in the form that is provided by us to you with certain conditions as specified in these Terms of Use.

You are permitted to use our Programs, Products, Services and Program Materials as follows:

You may download and/or print Program Materials for your own personal use. However, you are not permitted to share, copy, reprint, distribute, trade, sell, republish or otherwise exploit any of our Program Materials, including handouts, for any commercial purpose or unintended non-commercial purpose. This includes sharing this program with your friends, family, colleagues, etc.  If they would like access, they must purchase their own license separately. You may not transfer or assign this Agreement without our written consent. 

If you make any changes, suggestions, enhancements or improvements (each, a “Change”) to any of our Materials and own the copyright to those Changes, you hereby assign to us, for no additional consideration, all of your rights, including copyrights, in all works prepared by you under this Agreement. You agree to promptly sign and deliver any documents and take any actions that we reasonably request to establish and perfect the rights assigned to us under this provision. If you are unable or unwilling to sign any further documents necessary to convey the rights set forth in this Agreement, you appoint us as your true and lawful attorney-in-fact with full power of substitution.

Disclaimers

We are committed to helping you achieve your goals, but you are solely responsible for your progress and results from the Programs, Products, and Services. We have made every effort to accurately represent the Programs, Products, and Services, but ultimately, your participation and commitment to the program are up to you completely. We make no representations or guarantees regarding performance other than those specifically written in this Agreement.

Because of the nature of the Programs, Products, and Services, the results experienced by clients vary significantly. You accept responsibility for this variance. You acknowledge and agree that there are no guarantees as to the specific outcome or results you can expect from our Programs, Products, and Services. We are not responsible for any decisions you make as a result of the Programs, Products, and Services, or for any consequences of those decisions. 

Our Programs, Products, and Services do not constitute counseling, psychotherapy or psychoanalysis or deal with the diagnosis or treatment of medical issues. You acknowledge that our Programs, Products, and Services are no substitute for medical treatment, and that you will seek medical, therapy or psychotherapy Programs, Products, and Services, if needed. We are glad to refer you to qualified professionals as needed.

Our Programs, Products, and Services do not constitute tax advice. While the work we do may have tax consequences, and we have a general knowledge of tax law, we do not employ accountants for the purposes of offering tax advice. You agree to rely on your outside advisors for any and all tax issues related to our Programs, Products, and Services. We are glad to refer you to qualified professionals, as needed.

WE DISCLAIM THE IMPLIED WARRANTIES OF TITLES, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. 

Limitation of Liability

You release us, our directors, employees, associates, affiliates, joint venture partners, agents, attorneys and other representatives, independent contractors and related entities, as well as any predecessors and successors (collectively hereinafter, “us” or “we”), from any and all risks or loss, foreseeable or unforeseeable, arising out of any transaction between us.

If we are found liable for any damages resulting or arising from your use or misuse of the Programs, Products, and Services, our liability is limited to the amount of the Fees paid by you to us during the six (6) month period preceding the date on which the cause of action arose.

We will not be liable for any indirect, incidental, consequential or special damages in any form.

Force Majeure

We are always committed to delivering our Programs, Products, and Services to the fullest extent possible. We are not liable for the inability to deliver our Programs, Products, and Services or Programs due to force majeure, a natural disaster or other act of God or any foreseen/unforeseen human-initiated event or circumstance, health or travel restrictions, quarantines or precautions imposed by any government entity or agency, local, state or federal law or ordinance, or any other act or circumstance outside of our control.

Indemnification

You agree to indemnify us and hold us harmless and directors, employees, associates, affiliates, joint venture partners, agents, attorneys and other representatives, independent contractors and related entities, as well as any predecessors and successors (collectively hereinafter, “us” or “we”), from and against any and all claims, demands, causes of action, judgments, damages, losses, costs and expenses (including reasonable attorneys’ fees) (collectively, “Loss”) arising out of or incident to, either directly or indirectly, (1) any act or omission arising out of this Agreement, and (2) your gross negligence or willful misconduct. We will retain control over the defense of, and any resolution or settlement relating to, such Loss. You will cooperate with us and will provide reasonable assistance in defending any such claim.

Non-disparagement

As your coach, part of our job is to challenge you. There will be times when moving out of your comfort zone will trigger negative thoughts or feelings, sometimes toward us. This is normal and welcome. If this situation occurs, you agree to be communicative, open, honest, and respectful to us and use the process to go deeper.

If there is a dispute between us, you agree not to publicly or privately make negative or critical comments about our Programs, Products, and Services, our company or us personally, or to communicate with third parties, including on social media, in a way that disparages our Programs, Products, and Services, our company or us personally, or harms our reputation in any way. In mediation, arbitration, or when required by law, you are not prohibited from publicly sharing your thoughts and opinions.

Mediation, Arbitration, Applicable Law & Severability

We will attempt to resolve any dispute in connection with this Agreement on an amicable basis, through our prompt, good faith discussions and non-binding mediation, the cost of which will be split equally and each party shall be responsible for their own attorney’s fees, if any. A mutually agreed upon third party mediator will administer the mediation. Any dispute that we cannot resolve ourselves will be determined by final and binding arbitration in Toronto, Ontario, Canada, before a sole arbitrator, selected jointly, who will award attorneys’ fees and other costs to the substantially prevailing party. JAMS will administer the arbitration. The arbitration award will be in writing and will specify the factual and legal bases for the award. Judgment on the award may be entered in any court having jurisdiction. Notwithstanding anything in this Agreement to the contrary, if either party initiates arbitration before mediation, that party will be responsible for the other party’s attorneys’ fees and costs of arbitration.

This Agreement will be governed by Ontario, Canada law, without regard to principles of conflicts of law. If any part of this Agreement is invalid or unenforceable or in conflict with the law of any controlling jurisdiction, that provision will be severed from this Agreement and the validity of the remaining provisions will not be affected.

Conclusion

This Agreement has all of the terms of our relationship and constitutes the entire agreement between us. These written terms of engagement are not subject to any oral agreements or understandings, and they can be modified only by written agreement signed by both of us. The waiver by either party of a breach or violation of any provision of this Agreement does not constitute a waiver of any subsequent or other breach or violation.

The provisions of the following Sections will survive termination of this Agreement: Additional Terms on the Scope of Work; Fees & Payment; Confidentiality; Intellectual Property; Disclaimers; Limitation of Liability; Indemnification; Mediation, Arbitration, Applicable Law & Severability; and Conclusion.

If you have any questions about these Terms of Use, please contact us by email at info@purenaturalhealth.ca.